Customer Question: “I need a USB headset for training. Do you sell USB headsets?”

Often time I’m asked about USB headsets. Many times companies require their agents to occasionally access training sessions via USB and are informed they will need a whole separate headset. I have an alternative that will allow you to buy just one headset and switch out the cord to work with both the telephone dial pad and a USB plug.

These work at home companies generally require a USB headset for training purposes:
Alpine Access
Arise Virtual Solutions
The Pro SeriesAir Series and Flex Series headset telephones that I sell come equipped with what’s call a Quick Disconnect feature allowing you to change out the bottom cord of the headset for the optional USB cord. You do not need a separate USB headset! Simply choose the option to add a USB cord to any of these units. * The Eco Series headset telephone units do NOT have the quick disconnect feature and cannot convert to a USB headset.
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