At this time, the Plantronics T10 has been discontinued by the manufacturer and they have yet to announce a replacement unit.
While many work-at-home companies suggest using the Plantronics T10 Headset Telephone, we do not recommend it for a few reasons.
- First of all, the T10 is truly a consumer grade telephone, designed for light duty use. It’s not made for the level of call volume the typical customer service agent needs. The reviews by others are, by and large, not great. There are complaints about static noise, sound level and durability.
- Second of all, the T10 comes with a convertible style headset. They do not offer a dual ear model, which is what most professional customer service workers prefer.
- And lastly, the price point of the Plantronics T10 is significantly higher than our most comparable unit, the Eco Series. The T10 will cost you about $80 while our Eco Series will cost you just $65. Why spend more just on a name brand?
Once again, the Plantronics T10 has been discontinued by the manufacturer and they have yet to announce a replacement unit.
We recommend our Eco Series Headset Telephone if you are thinking about the Plantronics T10 for lighter duty use. Check it out here: Eco Series.
If you are looking for a durable, call center grade headset telephone, check out our Pro, Air and Flex Series. You will get a lot more for the money over the Plantronics T10.