When you call a company for help booking a hotel room, ordering flowers or inquiring about cell phone service, you might just be talking to a home based customer service agent. These days, many companies are figuring out that hiring professional help desk agents to work remotely from home just makes good business sense – they save money on overhead costs and, at the same time employ a happy, productive workforce.
Working from home is ideal for many, especially those that want to set their own hours and would like to skip the costs associated with a “traditional” office job. Home agents save money on office attire as well as commuting expenses. Most companies that employ home workers allow flexible schedules, full or part time, night or day. More and more professional telephone representatives are finding that working from home is the perfect job for them.
What does it take to get hired as a home agent? Usually, all that is needed is a quiet environment, a corded headset telephone and the willingness to provide exemplary customer service.
Locating legitimate companies that hire home agents is easier than you think. Here are a few we recommend: