Customer Question: “How do I set up your headset telephones?”

Just plug in our headset telephones and get talking!
Just plug in our headset telephones and get talking!

A recent Home Agent Headsets customer asked just how difficult it is to set up our headset telephone units. I assured them, it is as easy as can be.

All you need is an active POTS (plain old telephone line). We provide everything else you need to make and take telephone calls right away, with very little setup involved.

Simply plug the supplied 5-foot line cord into the phone outlet, plug the headset into the dial pad and you’re set to go. * If you have a longer cord and wish to use that, simply unplug the line cord that came with the unit and plug your cord into the same port.

You can check out the following videos for more information about setting up each of our telephone dial pads:

 

 

For that and many other answers to our FAQ’s please visit the helpful Product FAQ’s section of our website.

Shop for our home agent approved headset telephones here: Shop Now

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Product Spotlight: Pro Series Headset Telephones

pro-2001-3004
Pro Single Ear with DA207(3004) Telephone Keypad

Meet the Pro Series Headset Telephone, our most popular system. And for good reason.

 

Our Pro Series headsets are used in call centers around the globe. Praised for their long lasting durability, comfortable design and clear sound, all at an affordable price, you can see why the Pro Series is such a popular choice.
Pro2002
Available in single ear or dual ear styles.

 

Featuring a 20° rotating ratchet metal flex microphone boom for optimal voice output, the noise-cancelling microphone enhances speech accuracy while eliminating almost all background noise. The adjustable headband is ultra-comfortable because of it’s “Sure-fit” design.

 

These telephones feature either our 3003(DA-202) keypad dialer or our 3004 (DA207) computer style keypad dialer. With all of the features required for work at home agents including mute and volume control, the Pro Series Headset Telephone may be just the workhorse for you as a professional work at home agent.
Add a USB cord to plug the Pro into your computer.

Pro Headset USB

 

Add the dial pad of your choice: Both the DA202(3003) and the DA207(3004) Telephone Keypads are compatible.

 

DA207 TELEPHONE DIAL PAD
DA202 Dial Pad Features:

  • Receiving volume control
  • Transmission volume control
  • Tone controller to adjust low and high sound
  • Mute switch for temporary call suspension
  • Last number redial
  • Flash
  • Repeat dial
  • Simultaneous call selection
  • Extension jack to the other desk phone and modem
  • Recording jack for external recorder
  • LED light in use
  • Mute switch (w/LED light)
DA207 Dial Pad Features:

  • Receiving volume control
  • Transmission volume control
  • Tone controller to adjust low and high sound
  • Mute switch for temporary call suspension
  • Last number redial
  • Flash
  • Repeat dial
  • Simultaneous call selection
  • Extension jack to the other phone and modem
  • Recording jack for external recorder
  • LED light in use
  • Mute switch (LED light) for agent or supervisor
  • Two headset jacks for agent and supervisor
  • Computer keyboard style buttons

 

 

Shop Now for the:  PRO SERIES HEADSET TELEPHONES

Product Spotlight: Flex Series Headset Telephones

FLEX SERIES DUAL EAR HEADSET
FLEX SERIES DUAL EAR HEADSET

Are you looking for a top of the line, sleek and professional headset? One of our FLEX SERIES HEADSETS would be your best choice!

Good looking and great sounding, the Flex Series is the rock star of headset telephones!

Available in single ear or dual ear wearing styles, the Flex Series headsets are designed for years and years of heavy use, comfortable wearing and superior noise canceling. They feature a quick disconnect cord allowing you to easily unplug the headset from the dial pad or to add the optional USB cord if you need to plug into your computer.

The Flex Series is our only line of headsets that offers wide band technology enabling crystal clear communications for telephone calls via VoIP.

Additionally, the Flex Series is our only line of headsets that allows the use of our oversized ear cushions (optional) – 3.75″ x 3″ leatherette extra large ear cushions (sold as a pair) and come with cotton covers too. Great for use in cold areas!

The microphone boom adjusts 270°, allowing total flexibility and comfort as well as superior communications. Choose the Flex Series Headsets if you want Exceptional Sound and Style!

Flex Series Extra Large Ear Cushions
Extra Large Ear Cushions
Flex Series Noise Canceling Headset Features:

    • NOISE CANCELING: Yes 95%
    • MIC POSITION: Left or Right
    • QUICK DISCONNECT: Yes
    • ADD USB CORD: Optional
    • EARPIECE: Foam
    • WARRANTY: 2 Year
    • WEIGHT: 2.7oz
    • WIDE BAND TECHNOLOGY
    • EXTRA LARGE EAR CUSHIONS (Optional)

 

Coupled up with the DA207 Computer Style Dial Pad, the Flex Series headset makes a top of the line home agent approved headset telephone.

 

DA207 TELEPHONE DIAL PAD
DA207 COMPUTER STYLE DIAL PAD TELEPHONE
DA207 Dial Pad Features:

  • Receiving volume control
  • Transmission volume control
  • Tone controller to adjust low and high sound
  • Mute switch for temporary call suspension
  • Last number redial
  • Flash
  • Repeat dial
  • Simultaneous call selection
  • Extension jack to the other phone and modem
  • Recording jack for external recorder
  • LED light in use
  • Mute switch (LED light) for agent or supervisor
  • Two headset jacks for agent and supervisor
  • Computer keyboard style buttons

 

Shop Now for the:  FLEX SERIES HEADSET TELEPHONES

Flex Series Headset Telephone
FLEX SERIES HEADSET TELEPHONE SYSTEM

 

Product Spotlight: Eco Series Headset Telephones

ENTRY LEVEL, BUDGET FRIENDLY

Eco Series Headset Telephone
ECO SERIES HEADSET TELEPHONE

 

If you are looking for a budget friendly, entry level headset telephone system look no further than the Eco Series system! The Eco Series headsets are perfect if you need a basic home office headset telephone system, plan on medium/light call volume use or are just testing the waters as a work at home customer service agent.

The Eco Series headsets are available in either single ear (monaural) or dual ear (binaural) designs. They are lightweight with adjustable headbands. They are noise canceling headsets and come with comfortable leatherette ear pads.

These headsets differ from our other headsets in that they do not have the quick disconnect feature. Instead, the headset cord ends in the standard rj/modular plug that connects directly into the telephone dial pad. This is important because our other headset series with the quick disconnect feature allow you to switch out the cord to a USB connection for training purposes. If you don’t need the USB connection, you can save some $$ and go with this ECO Series System.


Eco Series Noise Canceling Headset Features:

  • WEARING STYLE: Single Ear or Dual Ear
  • NOISE CANCELING: Yes 75%
  • MIC POSITION: Left or Right
  • QUICK DISCONNECT: No
  • EARPIECE: Leatherette
  • WARRANTY: 1 Year
  • WEIGHT: 2.3oz

 

ECO SERIES SINGLE EAR HEADSET
ECO SERIES SINGLE EAR HEADSET

ECO SERIES DUAL EAR HEADSET
ECO SERIES DUAL EAR HEADSET

Coupled up with the DA202 Dial Pad, the Eco Series headset makes a budget friendly home agent approved headset telephone.

 

DA202 Dial Pad Features:

  • Receiving volume control
  • Transmission volume control
  • Tone controller to adjust low and high sound
  • Mute switch for temporary call suspension
  • Last number redial
  • Flash
  • Repeat dial
  • Simultaneous call selection
  • Extension jack to the other desk phone and modem
  • Recording jack for external recorder
  • LED light in use
  • Mute switch (w/LED light)
  • Warranty: 3 Year

DA202 TELEPHONE DIAL PAD
DA202 TELEPHONE DIAL PAD

 

Shop Now for the:  ECO SERIES HEADSET TELEPHONE

 

Product Spotlight: Air Series Headset Telephones

Air Series Headset

Oh how I LOVE the Air Series headsets! Here’s why:  I have a surprisingly large head 🙂  Seriously, I find hats uncomfortable, can’t tolerate headbands… So wearing a headset all day has been a challenge for me. That was until I tried the super lightweight Air Series!  It is, hands down, the most comfortable telephone headset I have ever tried on. At least for my sensitive head, I find it to be a perfect fit.  It weighs just 2.3oz and the headband itself expands a little bit more compared to most other headsets.  It comes with both foam and leatherette ear cushions so you can decide what’s most comfortable for you. The foam ear cushions rest comfortably on my ears and I find I don’t get a headache even if I wear the headset throughout the day.

I personally prefer the single ear model, but I don’t work in a very noisy environment so outside distractions are not an issue for me. It’s also available in a binaural design (covering both ears) if outside noise and distractions are present in your working environment.

The Air Series is one of our call center grade headsets designed to withstand heavy call volume and lots of use. It features the quick disconnect cord allowing you to easily unplug the headset from the dial pad or to add the optional USB cord if you need to plug into your computer. It has a matte black rubberized finish and, like I said, is incredibly lightweight and comfortable. Can you tell it’s my favorite?


Air Series Noise Canceling Headset Features:

  • WEARING STYLE: Single Or Dual Ear
  • NOISE CANCELING: Yes 95%
  • MIC POSITION: Left or Right
  • QUICK DISCONNECT: Yes
  • EARPIECE: Leatherette & Foam
  • WARRANTY: 2 Year
  • WEIGHT: 2.3oz

 

Coupled up with the DA202 Dial Pad, the Air Series headset makes a perfect home agent approved headset telephone.

 

DA202 Dial Pad Features:

  • Receiving volume control
  • Transmission volume control
  • Tone controller to adjust low and high sound
  • Mute switch for temporary call suspension
  • Last number redial
  • Flash
  • Repeat dial
  • Simultaneous call selection
  • Extension jack to the other desk phone and modem
  • Recording jack for external recorder
  • LED light in use
  • Mute switch (w/LED light)
  • Warranty: 3 Year

 

Shop Now for the:  AIR SERIES HEADSET TELEPHONES

Air Series Home Agent Headset Telephone
Visit our store to shop for the Air Series Headset Telephones