Customer Question: “How do I set up your headset telephones?”

Just plug in our headset telephones and get talking!
Just plug in our headset telephones and get talking!

A recent Home Agent Headsets customer asked just how difficult it is to set up our headset telephone units. I assured them, it is as easy as can be.

All you need is an active POTS (plain old telephone line). We provide everything else you need to make and take telephone calls right away, with very little setup involved.

Simply plug the supplied 5-foot line cord into the phone outlet, plug the headset into the dial pad and you’re set to go. * If you have a longer cord and wish to use that, simply unplug the line cord that came with the unit and plug your cord into the same port.

You can check out the following videos for more information about setting up each of our telephone dial pads:

 

 

For that and many other answers to our FAQ’s please visit the helpful Product FAQ’s section of our website.

Shop for our home agent approved headset telephones here: Shop Now

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You can work at home for these companies and more:

work at home
You can Work from Home!

When you call a company for help booking a hotel room, ordering flowers or inquiring about cell phone service, you might just be talking to a home based customer service agent. These days, many companies are figuring out that hiring professional help desk agents to work remotely from home just makes good business sense – they save money on overhead costs and, at the same time employ a happy, productive workforce.

Working from home is ideal for many, especially those that want to set their own hours and would like to skip the costs associated with a “traditional” office job. Home agents save money on office attire as well as commuting expenses. Most companies that employ home workers allow flexible schedules, full or part time, night or day. More and more professional telephone representatives are finding that working from home is the perfect job for them.

What does it take to get hired as a home agent? Usually, all that is needed is a quiet environment, a corded headset telephone and the willingness to provide exemplary customer service.

Locating legitimate companies that hire home agents is easier than you think. Here are a few we recommend:

Work for Arise
Work for Alpine Access/Sykes
 Work for BloomsToday Work for Convergys 
 Work for LanguageLine Solutions Work for LiveOps 
 Work for HSN Work for NexRep 
 Work for Teleperformance  Work for TeleTech
Working Solutions Headsets
 Work for West at Home  Work for Working Solutions

Once you land your dream WAH job, visit us to find exactly the right headset telephone equipment you need at http://www.HomeAgentHeadsets.com.

WANTED: HOME AGENT HEADSETS AFFILIATES

EARN 10% COMMISSION FOR EACH SALE YOU REFER!

 

Exciting News!

The Home Agent Headsets affiliate program is set up and ready to go. Start selling our home agent approved headset telephones and make money!

The Home Agent Headsets affiliate program allows you to generate extra income with little work by you. Earn 10% of sales you send our way. It’s free and easy to sign up.

Do you know other work at home agents that need the right headset telephone for their job? Maybe you are an Arise IBO and want to make sure your CSP’s have the equipment they need. Maybe you’ve tried our products and love them so much you just have to share that love with your coworkers, friends, family…

You’ll receive your own unique URL which will automatically track all sales you generate. We even provide you with banner ads and text links that you can just choose, copy & paste!

It’s easy to get started:   Click Here to Learn More 

Compare our Home Agent Headsets

Today I finished a project I’ve been putting together for some time. Phew, that feels good!

Headset Comparison Chart
Compare our Home Agent Headsets

 

I’m often asked what the difference is between the headsets I offer. They may all look similar, but they each have their own unique “something” that sets them apart.

Today I put the finishing touches on a pretty comprehensive headset comparison chart that breaks down the similarities and differences of each headset series.

If you are wondering what makes the Eco unique, or the Pro, Air or Flex the right choice for you, check out my new, handy-dandy headset comparison chart here: Headset Comparison Chart

 

Up Next: I’ll break down the difference between our two telephone dial pads. Stay tuned….

Business, Casual or PJ Professional?

One of the perks of working from home is that you don’t have to get dressed up. In fact, you don’t even have to get dressed. You can just work away in your pajamas all day long if you want to. But do you want to?

workathomeI don’t know about you but I find that the days I work in my pajamas are some of the least productive days for me. Somehow, even though nobody can see me, I can see me and I just don’t feel very professional or motivated.

Now don’t get me wrong, you will never find me wearing full business attire, button down blouse, pantyhose and heels. NO WAY, NO HOW! I definitely value working in comfort.

For me, taking that extra bit of time in the morning to fix my hair, put on my face, and ditch the pj’s makes me feel good about myself and I feel like it affects the image I’m putting forth to others, even if they can’t see me.

Not only that, but the act of getting ready for work, no matter how casual, somehow helps with the isolation I occasionally feel working at home alone rather than being a part of a physical workplace. My getting ready for work routine feels like a tangible act that takes me into the real world.

Perhaps most importantly, dressing for work is one of the tricks I use to draw a line between my home life and my work life, something that can be hard to do.

Of course, comfy slippers are always welcome.

 

How about you? Do you find yourself getting dressed for work? Or are you comfortable to be a pajama wearing professional? There’s no judgement here! Just curiosity…

 

 

Product Spotlight: Pro Series Headset Telephones

pro-2001-3004
Pro Single Ear with DA207(3004) Telephone Keypad

Meet the Pro Series Headset Telephone, our most popular system. And for good reason.

 

Our Pro Series headsets are used in call centers around the globe. Praised for their long lasting durability, comfortable design and clear sound, all at an affordable price, you can see why the Pro Series is such a popular choice.
Pro2002
Available in single ear or dual ear styles.

 

Featuring a 20° rotating ratchet metal flex microphone boom for optimal voice output, the noise-cancelling microphone enhances speech accuracy while eliminating almost all background noise. The adjustable headband is ultra-comfortable because of it’s “Sure-fit” design.

 

These telephones feature either our 3003(DA-202) keypad dialer or our 3004 (DA207) computer style keypad dialer. With all of the features required for work at home agents including mute and volume control, the Pro Series Headset Telephone may be just the workhorse for you as a professional work at home agent.
Add a USB cord to plug the Pro into your computer.

Pro Headset USB

 

Add the dial pad of your choice: Both the DA202(3003) and the DA207(3004) Telephone Keypads are compatible.

 

DA207 TELEPHONE DIAL PAD
DA202 Dial Pad Features:

  • Receiving volume control
  • Transmission volume control
  • Tone controller to adjust low and high sound
  • Mute switch for temporary call suspension
  • Last number redial
  • Flash
  • Repeat dial
  • Simultaneous call selection
  • Extension jack to the other desk phone and modem
  • Recording jack for external recorder
  • LED light in use
  • Mute switch (w/LED light)
DA207 Dial Pad Features:

  • Receiving volume control
  • Transmission volume control
  • Tone controller to adjust low and high sound
  • Mute switch for temporary call suspension
  • Last number redial
  • Flash
  • Repeat dial
  • Simultaneous call selection
  • Extension jack to the other phone and modem
  • Recording jack for external recorder
  • LED light in use
  • Mute switch (LED light) for agent or supervisor
  • Two headset jacks for agent and supervisor
  • Computer keyboard style buttons

 

 

Shop Now for the:  PRO SERIES HEADSET TELEPHONES

Product Spotlight: Flex Series Headset Telephones

FLEX SERIES DUAL EAR HEADSET
FLEX SERIES DUAL EAR HEADSET

Are you looking for a top of the line, sleek and professional headset? One of our FLEX SERIES HEADSETS would be your best choice!

Good looking and great sounding, the Flex Series is the rock star of headset telephones!

Available in single ear or dual ear wearing styles, the Flex Series headsets are designed for years and years of heavy use, comfortable wearing and superior noise canceling. They feature a quick disconnect cord allowing you to easily unplug the headset from the dial pad or to add the optional USB cord if you need to plug into your computer.

The Flex Series is our only line of headsets that offers wide band technology enabling crystal clear communications for telephone calls via VoIP.

Additionally, the Flex Series is our only line of headsets that allows the use of our oversized ear cushions (optional) – 3.75″ x 3″ leatherette extra large ear cushions (sold as a pair) and come with cotton covers too. Great for use in cold areas!

The microphone boom adjusts 270°, allowing total flexibility and comfort as well as superior communications. Choose the Flex Series Headsets if you want Exceptional Sound and Style!

Flex Series Extra Large Ear Cushions
Extra Large Ear Cushions
Flex Series Noise Canceling Headset Features:

    • NOISE CANCELING: Yes 95%
    • MIC POSITION: Left or Right
    • QUICK DISCONNECT: Yes
    • ADD USB CORD: Optional
    • EARPIECE: Foam
    • WARRANTY: 2 Year
    • WEIGHT: 2.7oz
    • WIDE BAND TECHNOLOGY
    • EXTRA LARGE EAR CUSHIONS (Optional)

 

Coupled up with the DA207 Computer Style Dial Pad, the Flex Series headset makes a top of the line home agent approved headset telephone.

 

DA207 TELEPHONE DIAL PAD
DA207 COMPUTER STYLE DIAL PAD TELEPHONE
DA207 Dial Pad Features:

  • Receiving volume control
  • Transmission volume control
  • Tone controller to adjust low and high sound
  • Mute switch for temporary call suspension
  • Last number redial
  • Flash
  • Repeat dial
  • Simultaneous call selection
  • Extension jack to the other phone and modem
  • Recording jack for external recorder
  • LED light in use
  • Mute switch (LED light) for agent or supervisor
  • Two headset jacks for agent and supervisor
  • Computer keyboard style buttons

 

Shop Now for the:  FLEX SERIES HEADSET TELEPHONES

Flex Series Headset Telephone
FLEX SERIES HEADSET TELEPHONE SYSTEM